Operations
The Real Cost of a Maintenance Callback
The average first time fix rate across field service industries is around 75%. Every failed first visit costs more than most property managers realize.
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The first posts are being written between calls. In the meantime, the fastest way to get an answer is still the phone.
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Operations
Does California Require Landlords to Provide a Stove and Refrigerator?
Yes, as of January 1, 2026. AB 628 made working stoves and refrigerators part of California's legal habitability standard, and the trigger rules catch more leases than most landlords expect.